All posts tagged m142

So, after a clean install, you’ll notice the THX is missing and there is no software provided by motile or THX on their website.

To get THX back you have to follow this simple guide:

 

Read and follow the below steps carefully.

 

  1. Before starting, please make sure that you have installed all available Windows updates and have restarted your machine.

 

  1. If you’ve recently reinstalled Windows 10, please download and install the relevant Audio Driver and restart your computer. In order to install the Audio Driver, after downloading, you will need to uncompress the .7z archive. You can use this program to uncompress a .7z archive

    1. MOTILE M141 audio driver

    2. MOTILE M142 audio driver

    3. EVOO Gaming LP4 audio driver

    4. EVOO Gaming LP5 audio driver

    5. EVOO Gaming LP6 audio driver

 

NOTE: If you haven’t reinstalled Windows 10, or used the Restore function, you can ignore Step #2

 

  1. Once you’ve updated Windows and (if necessary) installed the Audio Driver, please click here to download the THX Spatial Audio background installer patch

https://s3.amazonaws.com/jenkins.thx.com/signed/THXSATasksInstaller_v0.26.1-2393bd6.exe

Once you’ve downloaded the THX Spatial Audio patch, please click twice to install it. After it is installed, it will notify the THX server to send the appropriate build for your device to your machine and will auto-install it. Wait for a bit (maybe a couple of hours depending on your internet connection) for the background service to download and install the THX Spatial Audio application. You may restart your machine and that may speed up the process.

 

This should restore THX Spatial Audio. You can verify this by looking for (and launching) THX Spatial Audio from your start menu.

 

If, after waiting a few hours, THX Spatial Audio hasn’t restored itself, or if you are having volume issues, please follow these additional steps:

 

  1. Please right click on the volume icon in the system tray and select “Open Sound Settings”. Then ensure that for 

— Output “Audio (THX Spatial Audio)” is selected 

— Input “Microphone (3- Realtek(R) Audio)” or “Microphone (Realtek(R) Audio)” is selected. 

NOTE: “Chat (THX Spatial Audio)” should never be selected for Output, it’s only needed when using a chat program (like Skype or Discord)

  1. Insert a pair of 3.5mm headphones into the headphone jack. leave them connected for a moment (and confirm that you are getting sound through the headphones). Unplug them and confirm the audio is now coming through the speakers.

  2. If that doesn’t work, please restart the machine WITH HEADPHONES CONNECTED, and repeat number 2

 

If you are STILL having problems, please:

 

  1. Close all applications running on your machine 

  2. Ensure that “fast boot” is disabled. For more information on how to do that, please read this article. 

  3. Finally, after ensuring Fast Boot is disabled, do a hard restart: hold the power button down until the PC turns off, wait 1 minute, and then boot up your machine.

 

At this point everything should be working properly.

 

If you were ever in the situation like me, and the display wasn’t turning on. You might have realised that you have actually bricked your laptop while upgrading BIOS.

The good news is, it’s still fixable and you don’t need solder anything.

You will still need some tools and the basic skill to open up the laptop’s back cover.

 

It’s the square 8 pin chip slightly above the m.2 slot, I think. You don’t need to de-solder it.

I bought this kit, it comes with a ch341a programmer and test clip: https://www.amazon.com/gp/product…UTF8&psc=1

Follow this tutorial to set the programmer and test clip up:
https://www.youtube.com/watch?v=2…2B0&t=688s

Here are my steps:
-Run Ubuntu (or any distro you like) on VMWare on a functional PC and install flashrom via terminal (sudo apt-get install flashrom)
-Open up a web browser and download the BIOS firmware FOR YOUR DEVICE from the Motile Support Website (link located in the wiki)
-Extract the ROM file from the downloaded .zip file. In my case I have the M141 so, I extracted the PF4PU1FN105.ROM file from one of the sub-folders nested in that archive
-Connect the programmer to your PC. VMWare will prompt you to connect the USB to the host or virtual machine. Select virtual machine
-Crack open your lappy then attach the test clip to the BIOS chip (8 pin chip slightly above the first M.2 slot) and make sure the metal contacts are touching each pin.
-Open Terminal and type: sudo flashrom –programmer ch341a_spi -r new.bin
If flashrom detects that the connected chip is a GD25LQ128, proceed to the next step If it gives you crap about being unable to detect anything, unplug the programmer from your PC, reattach the test clip to the BIOS chip, plug the programmer back in, then run the command again.
-Close the terminal and open another instance.
-CD into the path of the extracted .ROM file
-Type in: sudo flashrom –programmer ch341a_spi -w <.ROM file> (In my case I ran sudo flashrom –programmer ch341a_spi -w PF4PU1FN105.ROM)
-Let the process run, it should take up to 30 min to complete.
-Assuming everything went well and the verification was successful, screw the back plate on, power on your laptop, wait 5-10 seconds, and then you should be met with Motile-THX splash screen. You’ll then be taken to the BIOS setup page soon after.
-Save and Exit out of there.
-Done.

This guide is meant to upgrade Walmart’s Motile M142/M141. I’ll recommend doing it manually. Do Not use Windows to update the BIOS. My laptop got bricked and that’s why I’m here writing this.

 

Download Intel’s open source shell from the TianoCore UDK/EDK2 project. You’re gonna need a USB stick that you’re willing to wipe. Here’s how to create a bootable USB stick with the EFI shell:

From https://github.com/chipsec/chipsec/wiki/Creating-a-Bootable-USB-drive-with-UEFI-Shell :
  1. Format your media as FAT32
  2. Create the following directory structure in the root of the new media: /efi/boot
  3. Download the UEFI Shell (Shell.efi) from the following link: https://github.com/tianocore/edk2…/Shell.efi
  4. Rename the UEFI shell file to Bootx64.efi
  5. Copy the UEFI shell (now Bootx64.efi) to the /efi/boot directory

I then copied the PFxPUxx_1.08.00 directory to the USB stick and rebooted.

The Motile defaults to booting first from removable media (USB stick has highest priority), which is insecure, but works out fine for testing purposes. If you need to inspect or change your boot priorities, press DEL while booting to enter BIOS.

Once you’ve booted into the EFI shell (which is really just another EFI program), you’re greeted with your drive mappings, and a command prompt. My bootable USB stick came up as FS0, so I did the following (exercise extreme caution, plug in the power, etc, to avoid bricking):

Shell> FS0:
FS0:\> cd PFxPUxx_1.08.00
FS0:\> f.nsh

The f.nsh script invokes ifux64.efi with the correct parameters to flash the EC and then reboot.

If you’d like to play around some more with the EFI shell, note that it comes with some useful commands, and some usual terminal conventions (such as tab completion and history) apply. You could list the commands by typing help -b. You could flash the BIOS this way too, I suppose.

Be careful, and good luck!

This wiki info has been copied from slickdeals,

https://slickdeals.net/f/13798283-motile-14-laptop-ryzen-5-full-hd-256-gb-hd-8gb-ram-299?from_da_id=80950537&sdxt01=2020-01-14+17%3A22%3A51&sdxt07=0&utm_source=dealalerts&utm_medium=email&utm_term=13798283&utm_content=7196368&utm_campaign=80950537&p=134265542&src=da_si_v2_80950537#post134265542

Laptop can sleep if headphones or a magnet is on top of bottom right corner!

THAT’S ALL MOBILE DEVICES. THAT’S HOW SLEEP MODE WORKS
VIDEO PROOF! https://imgur.com/a/mDLTgPg #defcon

Video Proof: https://www.youtube.com/watch?v=ECPSC_1jHE8
Hopefully this post helps you prevent future crashes / sleep issues.

Attached is a picture of location of magnetic item that causes laptop to sleep.

Customer service contact details:

Support number: 1-877-435-7955
Support email: support@MEwarrantyservices.com

I called and sent email and the information does not exist.

The correct phone number for support is (800) 379-3820. Hours are 7 am-4 pm Pacific Time. They are closed on the weekends.
Update: Just called customer service on Jan 10th. The above number (even though it announces as Overpowered customer service) is valid for Motile laptops and the rep confirmed that the warranty for M142 is valid for 1 year and you just call this number for any issues.

I called Walmart today: (800) 966-6546 and the rep arranged for me to exchange my M-142, the screen goes blank intermittently. She was unable to find a Motile support number.

Warranty Information:
Excerpts from Motile Limited Warranty booklet included in box:
“This MOTILE purchased and delivered new in the original packaging to the original purchaser is warranted for personal non-commercial use by MOTILE against manufacturing defects in materials and workmanship for a limited Warranty period of Ninety (90) days for labor and One (1) year for Hardware from the original date of purchase.”
“However, the warranty on this Product is limited to Ninety (90) day hardware and labor limited warranty when purchased or used for commercial purposes.”
“Product freight must be prepaid by the original purchaser and shipped in its original packaging or packaging affording an equal degree of protection.”

## USER MANUAL ATTACHED AT BOTTOM ##

Bios, Software and Driver Update:
http://www.motilecustomerservice.com/

Additional driver files saved by a user from device manager: https://slickdeals.net/forums/showpost.php?p=131944567&postcount=195 .
This seems to have additional stuffs that is not included on Motile site

To enter the BIOS, keep pressing the DELETE key during the boot up

Bios update hints: (Be careful. Don’t attempt unless you REALLY know what you are doing)
*Also note that some issues are appearing with the BIOS/EC update*:
https://slickdeals.net/forums/showpost.php?p=133422332&postcount=740

BIOS update guide:
https://slickdeals.net/forums/showpost.php?p=133337630&postcount=495
https://slickdeals.net/forums/showpost.php?p=133339559&postcount=504

If having problem with the laptop hanging while restart and not completing the restart sequence (especially after a clean window installation),
turn off fast restart in control panel/power option/system settings

Indepth outside review: https://www.notebookcheck.net/Wal…260.0.html

Currently the laptop has no support for waking up from sleep by lid opening. You have to press a key to wake it up. Closing the lid will put it to sleep though.

The HDMI port on the laptop has been verified by multiple people as HDMI 2.0 good for 4K 60hz.

USB Type C port on this Motile has been tested and only has data transfer function. NO power delivery (PD) for charging over usb C port.
NO DP function for video output via the usb C.

Display: IPS

Chassis: aluminum/magnesium

CPU: AMD Ryzen 5 3500U

SINGLE dimm slot with 8GB 2400 DDR4 sodimm installed. 2GB of the ram is used by Vega iGPU (amount of ram dedicated to iGPU cannot be changed)

Two M2 SSD slots: first slot comes occupied with Biwin 256GB M2 SATA SSD and can use both M2 SATA and NVME.
Second unoccupied M2 slot recognizes only NVME ssd.

Fn+ F5 changes between Basic mode and Silent mode fan speed.
This does have a small difference on multicore cpu benchmarks.
Maybe also battery life when on battery?
Also you can tell which mode you are in by looking at the led light on the power button: solid is basic mode, slow dimming /brightening is silent mode.

FIX FOR LOW SOUND OUTPUT FROM SPEAKERS:

1) Be sure the Sound Blaster Connect application is running.
### The Sound Blaster Connect Software can be downloaded from the Windows Store, as well as other places. #### https://www.microsoft.com/en-us/p…verviewtab
2) Select a sound profile (Game/Music/Movie, etc)
3) and make sure the EQ is turned on.
Makes a night and day difference

FUNCTION KEY REMAPPING:
To reverse FN keys to skip having to hold down FN + FKey:
https://keytweak.en.softonic.com/

My Mapping:
Key #120 remapped to ‘Volume Down’ – Default to ‘F9’
Key #121 remapped to ‘Volume Up’ – Default to ‘F10’
Key #119 remapped to ‘Mute’ – Default to ‘F8’
Key #129 remapped to ‘F10’ – Default to ‘Volume Up’
Key #131 remapped to ‘F9’ – Default to ‘Volume Down’
Key #133 remapped to ‘F8’ – Default to ‘Mute’

GAME TESTING:
on battery power:
Diablo 3 ROS (1920×1080, high settings for all): 45+ FPS
WoW Classic in intense battle like Alterac Valley, low settings, FPS fluctuates between 40-80

LINUX DISTROS TESTED:
Ubuntu 19.10 – everything works
Zorin OS 15 – Needed to apt update/upgrade to get latest kernel to support Ryzen 5 3500U graphics.
(Installs with support only for 800×600, update fixed everything)
Linux Mint 19.2 – Everything works. Updated to latest Kernel to support Ryzen 5 3500U graphics

THX Color Profile:
Here are all the color profile files off my Motile M142 R5
https://drive.google.com/open?id=…TpAaO9lp_P
or
https://www.4shared.com/zip/GWMDk…files.html
Restart laptop after placing files in C:\Windows\System32\spool\drivers\color
then right click on desktop -> Display settings -> Color Profile drop down and select Tuned by THX

INCREASE DISPLAY BRIGHTNESS:
To increase the display’s max brightness download Radeon Software [amd.com], open the new software, navigate to Settings > Display and disable Vari-Bright. The display will now be ~50% brighter.(Many owners report no difference).

VIDEO ON RAM, SSD, WIFI UPGRADE:
https://www.youtube.com/watch?v=iITc_8IBPK0

USB-C power adapters

https://www.amazon.com/gp/product…CFDA&psc=1

Several members have reported success in using USB C PD to barrel adapters to charge. There are a number to choose from on Amazon, Aliexpress, and eBay.

Here are adapters reported working:
https://www.aliexpress.com/item/33036838470.html
https://www.amazon.com/Cablecc-Ad…07SJ4CB27/

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